Privacy and Cookies Policy

Privacy Policy

Introduction

At Bornleather London, we value your privacy and are committed to protecting your personal information. This Privacy and Cookies Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

We may collect and process the following types of information:

Personal Information: This includes your name, email address, phone number, billing address, and shipping address when you create an account or make a purchase.
Payment Information: We collect payment details through secure payment processors. We do not store your credit/debit card information.
Usage Data: We may collect information about how you use our Site, including your IP address, browser type, pages viewed, and time spent on the Site.
Cookies and Tracking Technologies: See Section 5 for more details.

How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process and fulfill your orders, including managing payments, shipping, and notifications.
Customer Service: To respond to your inquiries and provide support.
Marketing Communications: To send you updates about our products, special offers, and promotions, if you have opted in to receive such communications.
Site Improvement: To analyze usage trends and improve our website and services.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

Service Providers: Trusted third-party companies that assist us in operating our Site and providing services, such as payment processors, shipping companies, and email service providers.
Legal Obligations: If required by law, we may disclose your information to comply with legal processes or protect our rights.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help enhance your browsing experience by remembering your preferences and improving site functionality.

Types of Cookies We Use:

Essential Cookies: These cookies are necessary for the Site to function and cannot be disabled.
Performance Cookies: These collect information about how you use the Site, helping us understand and improve our services.
Marketing Cookies: These are used to deliver advertisements relevant to you and your interests.

Managing Cookies:

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our Site.

Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

Your Rights

You have certain rights regarding your personal information, including:

The right to access and obtain a copy of your data.
The right to rectify inaccurate or incomplete information.
The right to erase your data, subject to certain conditions.
The right to object to processing or request restriction of processing.
The right to data portability.

To exercise these rights, please contact us using the contact details provided below.

Changes to This Policy

We may update this Privacy and Cookies Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.