Delivery and Returns Policy

Delivery Information

At Bornleather London, we strive to provide you with a seamless shopping experience, including efficient delivery of your orders. Below are the details regarding our delivery options:

Delivery Options

We offer several delivery methods to meet your needs:

Standard Delivery:
- Cost: £[5.00] in UK
- Estimated Delivery Time: 3-5 business days
- Ideal for those who want a cost-effective option and are not in a hurry.
Express Delivery:
- Cost: £[10.00]
- Estimated Delivery Time: 1-2 business days
- Perfect for urgent orders. Please ensure you place your order before [Insert Cut-off Time] for same-day dispatch.
International Delivery:
- Cost: Varies based on destination
- Estimated Delivery Time: 5-10 business days
- We ship worldwide! Customs duties and taxes may apply, which are the responsibility of the recipient.

Dispatch Times

All orders are processed within [Insert Number] business days. You will receive a confirmation email once your order has been dispatched, along with tracking information if applicable.

Delivery Issues

If your order does not arrive within the estimated timeframe, please contact our customer service team at [Your Email Address] or [Your Phone Number]. We will work to resolve the issue as quickly as possible.

Returns Policy

At Bornleather London, we want you to be completely satisfied with your purchase. If for any reason you are not happy, you can return your items under the following conditions:

Return Period

You may return any unused items within 15 days of receiving your order.

Return Conditions

To be eligible for a return:

Items must be unused and in the original packaging.
All tags and labels must be intact.
You must provide proof of purchase (e.g., order number, receipt).

How to Return

To initiate a return, please follow these steps:

Contact Us: Reach out to our customer service team at [Your Email Address] to request a return authorization.
Pack Your Item: Securely package your item, including all original tags and packaging.
Send It Back: Use a trackable shipping service or purchase shipping insurance to ensure your return is received safely. The return shipping costs are your responsibility unless the item is defective or incorrect.

Refund Process

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [Insert Number] days.